Kilgore Trout - Cleveland

Consultants

Wally Naymon
As the owner of Kilgore Trout, Wally Naymon has carefully governed the evolution of his business. "For us it's about relationships", says Naymon. "My customers travel, and they could buy the same thing in New York, Milan, or Los Angeles, but they come here because we have an interesting slant on putting clothes together for the client."

Andrea Pierce-Naymon
As the buyer for womenswear, Andrea studies the trends, listens to her sales people and customers, and brings to Cleveland the latest styles from New York and Europe. "When a customer sees a fabulous outfit, I want them to think of Kilgore Trout as the store most likely to have it."

JB Dunn
J.B. is vehement about the advantages of an intimate shopping enviroment. "Because we have a small, family-like enviroment, we have a lot of control over the direction of the fashion and are given the opportunity to develop long-term relationships with our customers," says Dunn. "It allows us to serve their needs in any way possible." He is forever searching for merchandise he calls "timeless, yet fashionable."

Jack Madda
Jack Madda's level of customer commitment comes down to a very simple philosophy -- for Kilgore Trout clients, the store is never closed. In over 25 years, he has established a substantial following due to his persistence in making sure clients never doubt the integrity of Kilgore Trout as a provider of fine clothing and comprehensive service. Jack holds a degree in international business.

Cheryl MacMaster
Cheryl MacMaster will go to the "enth degree" to give her clients whatever they need. As Zegna Specialist at Kilgore Trout, she serves as the liasion between the store, the Ermenegildo Zegna warehouse, the New York showroom, and the Chicago-based sales representative. If a client wants a jacket in a different size, MacMaster will exhaust every resource to find it. "It's all about customer service," she says.

Joe Paster
Joe may be 'the new guy' at Kilgore Trout, but he has years of experience and a passion for building relationships with his cilents. To Joe, clients are friends and those friendships allow us to work together to help a guy achieve his personal style.

Joel T. Stecker
Having been trained in the art of measuring the client from many of the leading men's clothing manufacturer's, Joel is a true "clothing maven." As Director of Outside Sales, Joel brings the message of Kilgore Trout's uncompromising clothing, sportswear, and service to your home, office, or by appointment at our store. Joel's passion for the business and for creating long-term relationships has been what has forged his wonderful client base. His message is simple...Kilgore Trout can be wherever and whenever you desire it.